How to connect the camera

Normally, the app connects with the camera automatically within 40 seconds. 

Follow these steps if that should not be the case.

Step 1: Check the app settings

The app needs to connect the camera via WiFi (Local Network).

Please accept the prompt when asked and verify your settings (Settings->Zaamigo).

Step 2: Charge the battery

It's possible to charge the battery via the base charger or directly with a micro USB cable.

The battery symbol on the camera screen should become visible during the charging process.

Step 3: Attach the tip firmly

Some models allow to remove the tip while others are glued.

Please try to carefully remove the tip and put it back on in case of doubt.

Step 4: Turn on the camera

Press the "tooth" or "turn on" button until the screen becomes visible (roughly 3 seconds).

You will see a wifi and a battery symbol on the screen.

Step 5: Update the app

Please go to the app store to make sure you are using the latest app.

Sometimes it helps to remove the app and re-install it.

Step 6: Restart your iPhone/ iPad

Yes, it helps in some cases.

Step 7: Try again

The camera should connect automatically after 40 seconds at most.

The LED of the camera should turn on.

The video stream should be displayed shortly after.

More questions?

Contact us

We will try our best to help you!